And by 8:30 a.m. I’m checking in 6–8 drop-offs at the desk; what’s the most useful way for you to receive info — quick one-liner in Cornerstone, a stickered cage card with meds/allergies, or a 30-second verbal at the treatment door? I’m trying to reduce callbacks to clients and keep your intake moving smoothly, so tell me what saves you time…
Cornerstone one-liner wins if it’s a tiny template: “NPO/time, meds + allergies, behavior flag, best contact,” plus a red allergy sticker on the cage; verbal only if something’s on fire. Could you add a Cornerstone macro so we all hit the same beats?
“a Cornerstone macro so we all hit the same beats?” Yes — make it include First Task + due time and OK-to-text, so I can triage cages and start treatments without hunting you down. If behavior’s spicy or meds don’t match the record, a 20-sec treatment-door verbal saves rework — sound good?